Segwik crafted its services through years of one-on-one work with leading industry professionals, creating one of the top engaging CRMs in the industry. Segwik streamlines your business, increases productivity, and grows clients, no matter your size.
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“In order to make things frictionless and provide a great experience for your customer, you first have to make things frictionless and a great experience within your organization.”
Call Center Set Up
Go above and beyond the competition with telephony services that will up your customer service and increase your customer retention. Collect and track precise data, notes, and more from communications as they occur.
Send, receive, and manage messages across touchpoints
Track customer interactions with your telephony touchpoints and increase customer satisfaction
Customizable, automated answering service delivers the right message every time - 24/7, 365
All of your telephony needs on one platform and monthly bill
Chat Bot
Enhance your customer service with 24/7 support that will support the level of service you want for your brand. Deliver personalized, engaging, and consistent messaging that answers questions, and solves problems around the clock for increased sales, customer retention, and immediate insight into customer pain points.
Integrate across platforms and stay in touch 24/7
Immediately solve customer complaints with self-service automated troubleshooting that will connect to a human when needed
Pop-Up support that guides customers when browsing your website
Engage prospects from the get-go in real time, collecting data into your CRM immediately
Customer Journey Builder
Increase your online presence and target audiences across your touchpoints with omnichannel marketing for clear, seamless, and engaging content. Send prospects and clients timely, appealing automated messaging that connects with audiences within your marketing objectives.
Design, manage, and gain insights on journeys with dozens of personalized interactions
Create marketing blasts that send and engage leads across various channels and touchpoints
Keep clients, colleagues, and prospects “in-the-know” with real time or scheduled automated updates
Use known customer pain points, behaviors, and interactions with your brand to create a deeper and successful customer experience
Customer Touchpoint Development
Minimize customer churn?, increasing customer retention and satisfaction across all of your touchpoints and channels, building positive and enjoyable customer experiences. Unify touchpoints and staff all on one platform, reducing confusion, surprises, and miscommunication.
Automate clear CTAs, messaging, and marketing campaigns that span across all of your touchpoints
Personalize touchpoints to fit client needs, wants, and pain points.
Track touchpoint engagement to see what works and what does
Boost brand recognition, customer satisfaction, reviews, and referrals to stretch your reach to prospects you never thought possible
Domain Confirmation Set Up
Choose, obtain, and keep the domain names that best suit your brand and company. Search for and pick the right name that will help prospects find you, and get memorable, professional email addresses that will help you stand out.
Market and brand your business to the level you want
Add and verify a single or multiple domains
Build, highlight, and track campaigns
Control settings, privacy, and security for website and landing page integrity
Integration Set Up
All of your information, contacts, calendars, and reporting accessible on one platform, right at your fingertips. Stay organized and minimize miscommunication with transparent and real-time updates available to staff.
Send and receive emails from your contacts in real-time on one software for increased productivity
Collect and organize customer data and payments from websites, landing pages, emails, and calendars
Never miss an important meeting, follow-up, or invoice
Integrate software you know and trust to expand efficiency, cut down on costs, and grow your business
Spreadsheet Processing
Increase the amount of data you can collect, store, and organize with ease. Collaborate with ease in real-time with staff and colleagues, all in one centralized location.
Collect and manage detailed data on leads
Integrate the software and applications you use and trust, and track, manage, and collaborate on data
Control access and security to your files, limiting access to important client and company information on a need-to-know basis
Access reports and insights for a clearer view of the data housed in your spreadsheets
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Try the hottest new CRM on the market.
No gimmicks, no credit cards, no hidden fees - just the features, support and pricing you need to bridge the gap between being “just good” and being successful.
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